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  • U.K. Post & Packing Charges
    Revised 29th May 2012

    Prices are VAT Inclusive, (except Channel Isles)
    Class P&P Charge
    Priority First Class £4.96
    First Class £3.95
    Second Class £2.95
    Next Day Courier (signed for & tracked) £6.95

    SERVICE USED

    • Parcels over 1.25kg for Highlands, Islands and Northern Ireland will normally be sent by Parcel Force Standard provided the value and weight permit it.
    • We always check with you if there is any extra "Carriage" cost.

    DELIVERY

    • 1st Class Priority - Jumps to the front of the packing queue. Royal Mail aim to deliver by the next working day.
    • 1st class - The Royal Mail aims to deliver by the next working day.
    • 2nd class - The Royal Mail aims to deliver by the 3rd working day.
    • Next Working Day Courier Service - This is a tracked and signed for service for delivery next working day.


    Overseas/Non UK Post and Packing Charges
    Revised May 2012

    The table below applies to Fabric, Thread, Kit and Chart orders basically. We reserve the right to ask for additional postage for heavier items such as Lamps, Frames etc and for low cost relative to weight items such as Canvas.

    Naturally in such circumstances we will contact you, to tell you how much if any extra payment will be and give you the chance to abandon the order.

    see Nation/Zone definitions at foot of page

    Continental Europe - Orders weighing more than 2Kg
    We have Road Courier arrangements which can be economic for larger parcels. These take 3-7 days depending on the Nation. The charge selected and shown is used (Any calculated charge according to value is ignored.) Click here for European Courier options.

    World Zone orders Insurance
    For certain nations the loss rate is so high that we have to say that we will only post items at the customers risk, as we cannot get insurance. Examples are Central America, Africa and Russia however there are more and, please ask if you are not sure of the service to your nation.

    World Zone orders weighing more than 2Kg (5 lbs)
    For these the postage will be higher. - we will contact you, if necessary, to tell you what extra payment will be or give you the chance to abandon the order. Table below shows the normal minimum postal charge

    Goods Value
    Not Over
    EU Europe Non EU Europe World Zone
      £ £ £
    £10 3.20 4.00 4.25
    £20 4.45 5.25 6.25
    £30 5.30 6.50 8.25
    £40 6.35 7.75 10.25
    £50 7.40 9.00 12.25
    £60 8.45 10.25 14.25
    £70 9.50 11.50 16.25
    For higher goods values p&p increases incrementally

    Expected Delivery The best general information we have is between 5 and 20 days

    Delayed Delivery Royal mail does not allow airmail claims to be made until 25 days after the expected delivery date.

    Payment Overseas orders are paid by credit/debit card only.

    VAT is deducted on orders from:

    • World Zone
    • Non EU Europe(see lists below).
    This reduces the cost and helps pay the postage. As a guide, multiply the goods value by 0.85 and then look up the post and packing charge according to the new reduced value and add them together.

    Normal Tourist Exchange ratesused by your card processor apply, these are normally good.



    Channel Islands Post and Packing Charges
    Revised May 2012

    These are Non-EU therefore deduct VAT; but charge UK Postal Rates on orders.
    However we will phone you about heavy items not covered by the normal calculation. The costs are shown below:



    World Zone List

    Europe - EU: Austria, Azores, Balearic Islands, Belgium, Corsica, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibralta, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia Republic, Slovenia, Spain, Sweden.


    Europe - Non EU: Albania, Andorra, Azerbaijan, Belarus, Bosnia Herzegovina, Canary Islands, Croatia, Faroe Islands, Georgia, Estonia, Greenland, Iceland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russia, San Marino, Spitzbergen, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.


    World Zone: U.S.A plus All nations NOT listed above.


    EXCEPTIONS: Russia is excluded from our service again. South Africa is at customers own risk.

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    Copyright ®2011 HeeBee Designs Vat Reg 431-6876-46 trading as Willow Fabrics