We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998. Our registration number is Z7553155.

We collect information about you for two reasons: firstly to process your order and secondly to provide you with the best possible service.  We collect this information at the point of ordering – i.e. over the telephone, from a written letter or email or from an order made on our website.  The information is collected by us and not by a third party.

The type of information we will collect about you includes:-

• Name
• Address
• Telephone Number
• Email Address
• Credit/debit card details

Personal information may be withheld if it is not needed to complete the transaction.

We need to collect name, address and credit/debit card details in order to process your order.  We also ask for your telephone number and email address in case we need to contact you regarding your order.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date.  You can check the information that we hold about you by emailing us.  If you find any inaccuracies we will delete or correct them promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the which? Web Trader code.

If we intend to transfer personal information about you outside the EEA (European Economic Area) we will always obtain your consent first.

As well as matters to do with your order, we may email you occasionally if there are matters we feel you should know about.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

We use technology to track the patterns of behaviour of visitors to our site.  Using a “cookie” which is stored on your browser.  You can usually modify your browser to prevent this from happening.  The information collected in this way can be used to identify you unless you modify your browser settings. However if you disallow cookies the service may not perform at its best for you.

If you have any questions/comments about privacy you should contact customer care (see contact us)