Email: enquiries@willowfabrics.com

     

Postage & Packaging

 

Orders received before 12 noon are normally despatched the same day (Mon - Fri only), though this is not guaranteed.

Prices are inclusive of VAT where appropriate.

 

UK Orders (Except Channel Islands):

For UK orders you may choose first or second class post at checkout.

First Class £3.80  
Second Class £2.90  
First Class - Small Thread Order £1.75 (up to 5 skeins of thread)

Note: Parcels over 1.25kg for Highlands, Islands and Northern Ireland will be sent by Parcel Force Standard.

We will always check with you if there is any extra carriage to be paid.

 

European Orders / Rest of World:

Fabric, thread and bead orders are charged according to the following table.

Goods Value

Europe

(EU)

Europe

(Non EU)

Rest of

the World

 
£0 - £10 £3.20 £4.00 £4.25  
£10 - £20 £4.45 £5.25 £6.25  
£20 - £30 £10.30 £11.50 £13.25 Postage and packaging costs
on orders over £20 include
Signed For / Tracked
delivery.
£30 - £40 £11.35 £12.75 £15.25
£40 - £50 £12.40 £14.00 £17.25
£50 - £60 £13.45 £15.25 £19.25
£60 - £70 £14.50 £16.50 £21.25
£70+ Will be charged incrementally

We will contact customers directly for any order weighing more than 2kg or 5lbs as these may be subject to extra charges.

VAT is excluded on post to Non EU and Rest of the World countries.

Unfortunately, due to some countries experiencing problems with internal mail i.e. RUSSIA, INDIA, all of AFRICA including SOUTH AFRICA and ISRAEL, whilst we can post to these countries, this will be at the risk of the customer and we will NOT be able to refund any 'lost' parcels.

 

Delivery Tmes:

  • UK - first class post is usually received between 1 - 2 working days.
  • UK - second class post is usually received between 3 - 5 working days.
  • Europe - orders are usually received between 3 - 7 working days.
  • Rest of the World orders vary according to destination.